Your privacy matters to us. This policy explains exactly what data 365pkt collects when you use the platform, why we collect it, how we store and protect it, who we share it with, and what rights you have over your own information. Please read it before registering.
Privacy Policy
365pkt.bet
Our Commitment to You
Before you get into the full policy detail, here are the six core commitments that shape how 365pkt handles your data every single day.
All data transmitted between your device and 365pkt is encrypted using TLS. Payment details are processed through PCI-compliant infrastructure and are never stored in plain text on our servers.
365pkt does not sell your personal data to third-party advertisers, data brokers, or marketing networks. Your information exists to operate your account and comply with legal obligations — nothing else.
You have the right to access a copy of all personal data 365pkt holds about you, request corrections, or ask for deletion — subject to legal retention requirements. Contact support to exercise any of these rights.
Marketing communications from 365pkt are always opt-in. You can unsubscribe from any promotional SMS or email at any time through your account settings or by contacting support. Transactional messages (receipts, security alerts) continue regardless.
365pkt is built for Pakistani users. Data handling is designed with the privacy expectations of Pakistani players in mind, including careful handling of CNIC numbers, phone numbers, and payment wallet identifiers.
365pkt only retains your data for as long as necessary. Financial and KYC records are held for the minimum period required by applicable regulations. Account data is deleted within 90 days of confirmed account closure where no legal hold applies.
This Privacy Policy describes how 365pkt collects, processes, stores, and protects personal data provided by users of the 365pkt platform at 365pkt.bet. It applies to all products and services offered by 365pkt, including cricket betting, live casino, card games, Ludo, virtual sports, and the Refer a Friend programme.
By registering on 365pkt or continuing to use the platform, you acknowledge that you have read this Privacy Policy and consent to the processing of your personal data as described here. If you do not agree with any aspect of this policy, you should not use the 365pkt platform.
365pkt is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We collect only what we need, use it only for stated purposes, and take reasonable technical and organisational measures to protect it from unauthorised access, loss, or misuse.
This policy should be read alongside the Terms and Conditions, which govern your use of the 365pkt platform more broadly. Where there is any conflict between the two documents, the Terms and Conditions take precedence on matters of platform use, and this Privacy Policy takes precedence on matters of personal data.
365pkt collects personal data in two ways: data you provide to us directly, and data we collect automatically when you use the platform.
If you participate in the 365pkt Refer a Friend programme, we will receive the contact identifier of the person you referred when they register through your link. We do not collect personal data about third parties beyond what is necessary to attribute and process referral rewards.
365pkt uses personal data for the following purposes. We do not use personal data for any purpose incompatible with those listed here without first obtaining your consent or updating this policy.
| Purpose | Data Used | Why It's Necessary |
|---|---|---|
| Account creation & management | Registration data, device data | To create and maintain your 365pkt account and provide platform access. |
| Identity & age verification | CNIC, date of birth, identity documents | To confirm you meet the 18+ requirement and prevent fraudulent registrations. |
| Processing deposits & withdrawals | Payment data, transaction data | To process your PKR transactions via EasyPaisa, JazzCash, IBFT, and other methods. |
| Bet placement & settlement | Account data, transaction data | To record, process, and settle all bets and casino activity on 365pkt. |
| Customer support | Account data, communications | To respond to your queries and resolve issues with your 365pkt account. |
| AML & fraud prevention | All data categories | Legal obligation to detect and prevent money laundering, fraud, and underage gambling. |
| Responsible gaming | Usage data, responsible gaming settings | To enforce limits you have set, identify problem gambling indicators, and apply self-exclusion. |
| Platform improvement | Usage data, device data | To understand how 365pkt is used and improve performance, usability, and features. |
| Marketing communications | Contact data, usage data | To send you promotions and offers — only where you have opted in and not self-excluded. |
| Referral programme | Account data, referral link data | To track qualifying referrals and credit the Rs 1,500 referral bonus to your 365pkt wallet. |
365pkt processes personal data on one or more of the following legal grounds depending on the purpose:
365pkt does not sell your personal data. We share data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
To process your deposits and withdrawals, 365pkt shares the necessary payment identifiers (wallet number, IBAN, masked card details) with EasyPaisa, JazzCash, NayaPay, SadaPay, participating banks (IBFT), and Visa/Mastercard processing partners. These processors handle data under their own privacy policies and are bound by the security standards of their respective networks.
Where KYC verification is required, 365pkt may share identity data with regulated identity verification service providers. These providers verify identity against official databases and return a verification result. They do not retain your identity documents beyond the minimum period required by their own regulatory obligations.
365pkt will disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities where required to do so by applicable law — including in connection with anti-money laundering obligations, fraud investigations, and court orders. Such disclosures are made only to the extent strictly required by the relevant legal obligation.
365pkt uses trusted technology providers for hosting, platform infrastructure, analytics, and customer support tools. These providers access personal data only as data processors acting under 365pkt's instructions and are contractually bound to appropriate data protection standards.
Important: 365pkt does not share your personal data with third-party advertisers, affiliate networks (other than in the context of the 365pkt Refer a Friend programme), or data resellers under any circumstances.
365pkt takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:
No data transmission over the internet can be guaranteed to be 100% secure. While 365pkt implements reasonable security measures, we cannot guarantee the absolute security of data transmitted to the platform. You use the platform at your own risk in this regard.
365pkt retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, and to comply with applicable legal and regulatory obligations. The following retention principles apply:
365pkt uses cookies and similar technologies on the platform. A cookie is a small text file placed on your device when you visit a website. The following types of cookies are used on 365pkt:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use 365pkt. Disabling other cookie types will not prevent you from using the platform but may reduce functionality.
As a 365pkt user, you have the following rights regarding your personal data. To exercise any of these rights, contact 365pkt support at support@365pkt.bet from the email address or mobile number registered to your account.
Request a copy of all personal data 365pkt holds about you. We will provide this in a readable format within 30 days of a verified request.
Request correction of any inaccurate personal data held on your 365pkt account. You can update most details directly through account settings.
Request deletion of your personal data. This right is subject to 365pkt's legal retention obligations — financial and KYC records cannot be deleted early.
Request that 365pkt restricts processing of your data in certain circumstances — for example, while an accuracy dispute is being resolved.
Request your personal data in a structured, machine-readable format for transfer to another service, where technically feasible.
Withdraw consent for marketing communications at any time via your account settings or by contacting support. Opt-out is processed within 48 hours.
365pkt will respond to all verified privacy rights requests within 30 days. Where a request is complex or there are multiple requests, this period may be extended to 60 days with written notification. 365pkt may need to verify your identity before processing a request to protect against fraudulent data access.
365pkt is strictly an 18+ platform. We do not knowingly collect personal data from individuals under 18 years of age. If you are under 18, you must not register on or use the 365pkt platform.
Where 365pkt becomes aware that an account belongs to a minor, the account will be immediately suspended, the minor's data deleted to the extent permitted by law, and any funds in the account returned to the depositing payment method. Parents or guardians who believe their child has registered on 365pkt should contact support immediately at support@365pkt.bet.
Age verification is performed at registration and may be repeated at any time. Providing false information about your age to access 365pkt is a breach of the Terms and Conditions and may have legal consequences.
365pkt is obligated by applicable law to implement anti-money laundering (AML) and know-your-customer (KYC) procedures. This means that 365pkt may collect, retain, and process personal data specifically to meet these obligations, even where you might otherwise have a right to restrict processing or request deletion.
AML and fraud monitoring involves automated analysis of transaction patterns, account behaviour, device fingerprinting, and other signals. Where this analysis identifies a risk indicator, the account may be suspended and reviewed manually. 365pkt will not disclose to you the specific triggers or criteria used in AML monitoring, as disclosure could facilitate circumvention.
Where 365pkt is legally required to report a suspicious transaction or activity to a financial intelligence unit or other authority, it will do so without notifying the account holder — as required by applicable tipping-off prohibitions. This is not a decision by 365pkt but a legal requirement that overrides normal privacy obligations.
KYC data (CNIC, identity documents) provided by you is used solely for verification purposes and is not used for marketing, shared with advertisers, or retained beyond the legally mandated retention period.
The 365pkt platform does not contain links to external third-party websites as a matter of design policy. However, where third-party content (such as embedded live scores or sports data feeds) appears on the platform, those services may have their own data collection practices. 365pkt does not control the privacy practices of any third-party services and is not responsible for their data handling.
Where third-party payment providers (EasyPaisa, JazzCash, NayaPay, SadaPay, banks) are involved in processing your transactions, your interaction with their payment interfaces is governed by their own privacy policies in addition to this one. 365pkt cannot control how those providers process data on their own platforms.
365pkt may update this Privacy Policy from time to time. When material changes are made — changes that significantly affect how your data is used or what rights you have — we will notify registered users via the mobile number or email address on their account before the changes take effect.
For minor or clarifying updates, we will update the "Last Updated" date at the top of this page without advance notice. The current version of this policy is always available at 365pkt.bet/privacy-policy.
Continued use of the 365pkt platform following any update to this policy constitutes acceptance of the revised terms. If you disagree with any changes, you may close your account by contacting support. Outstanding real-money balances will be returned to you subject to standard verification requirements.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 365pkt handles your personal data, please get in touch through the following channels:
Privacy rights requests are given priority handling and will receive an initial response within 2 business days confirming receipt. Full responses are provided within 30 days as described in Section 9.
For responsible gaming queries — including self-exclusion, deposit limits, and account restrictions — support is available around the clock and responses are prioritised.
This Privacy Policy was last reviewed and updated on 1 January 2025. It applies to all 365pkt users from that date.
Your data on 365pkt is handled with care — including your responsible gaming settings. Limits, cool-off periods and self-exclusion preferences are stored privately and applied without conditions. Must be 18 or older to play on 365pkt.
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